Stores In Dallas-Odyssey Pets In Dallas,In 2006, Bill & JoAnn Redwine, along with their daughter, Sherry, and her husband, Mike, began the adventure of their lives when they came together to create Odyssey Pets, LLC. Bill & JoAnn are life-long dog lovers and eventually found themselves showing Havanese in dog shows. While Sherry was working at a Dallas aquatic store, she met Mike Doan. Mike has worked in all aspects of the pet industry for over 30 years. After Sherry obtained a B.A. in Marketing, Mike realized the perfect partnership for his long dreamt of pet store had come true. Together they have created a family business that has become a staple in the North Dallas community.
From humble beginnings in a 2,400 square foot space which soon became 4,000 square feet, Odyssey endured two location moves in the next 8 years as well as two expansions. In 2011, we moved to our second 8,900 square foot location. After three years, new landlords decided to demolish the building and Odyssey was forced to move again in September 2014. Throughout these moves, we learned from the past and were able to improve the store. Our current 10,365 square foot facility accommodates boarding, grooming, and training services. In addition to these dog-related services we offer an amazing selection of saltwater and freshwater fish and aquarium service and installation.
We only carry cutting-edge, top-notch products. We include as many local or Texas-made products as possible. For consumables, we do not stock anything from China or that has corn, wheat gluten, or by-products in the ingredients. Our employees provide excellent customer service. We want to provide information to customers about nutrition, basic training, and overall care for their pets. A healthy pet is a happy pet. If we wouldn’t use it for our dogs, we wouldn’t sell it to yours.
In 2014, we won the Pet Business Retailer Excellence Award for Best Multi-Service Retailer as well as Pet Product News’ Retailer of the Year Award for Outstanding Business Management. In 2015, Odyssey Pets was honored with Pet Business’ Best Overall Single-Unit Retailer as well as Pet Product News’ Retailer of the Year for Outstanding Retail Development. Then, in 2016 Pet Product News awarded Odyssey the Tough Market Competitor Retailer of the Year Award.
We believe we have continued to be on the leading edge of this industry by staying informed, creating lasting relationships within the community, and evolving as a business and as a family.